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Collection of data
Princesses et Héros SAS receives, collects and stores any information you enter on our website or provide in any other way. This helps us keep you informed of company news, new characters, and promotional offers. This allows us to personalize the emails we send and the experience we provide to you.
We attach great importance to your privacy. We use ASCEND by Wix to manage our emails and you can revoke permission to send messages to your email address at any time. 

We protect with the greatest care all the data that you entrust to us. When we use the services of a so-called “third party” company, we make sure that it has the regulatory security standards to access our database.
Princesses and Heroes SAS is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through's data storage, databases and general applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by and used by our company follow the standards set by PCI-DSS, as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Use of your data
We keep all your data safe. We absolutely do not sell any of your personal data to other companies.
When you transact on our website, as part of the process, we collect the personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons mentioned above.
We share your personal data securely with certain categories of companies, for the sole purpose of providing you with our ASCEND by Wix services for sending information emails written exclusively by Princesses et Héros SAS as well as the host of our website.
We collect this non-personal and personal information for the following purposes:
Provide and operate the Services;
Provide our users with ongoing assistance and technical support;
To be able to contact our customers with general or personalized service notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
Comply with applicable laws and regulations.

We use the following cookies when you visit our website:
• Website functional cookies - these enable you to navigate our website.
• Website analytics cookies - these allow us to measure and analyze user behavior on our website, page loading speed, time spent on each page, with the aim of improving its functionality._cc781905 -5cde-3194-bb3b-136bad5cf58d_
• Marketing targeting cookies - used to send you relevant Princess & Hero ads. They also limit the number of times an advertisement is shown and help us measure the effectiveness of our marketing campaigns.

By using our website, you agree that Princesses & Héros places this type of cookie on your device and uses the information stored in the cookie for your future visits. If you wish to delete any cookie that is on your device, we recommend that you visit the “Help” section of your web browser. Please note that deleting or blocking cookies may affect your experience on our website and prevent you from receiving certain information. 

Modify your personal information and unsubscribe
In accordance with the amended Data Protection Act of January 6, 1978, the user has, at any time, a right of access, rectification, and opposition to all of his personal data by contacting us at email  or by writing, by post and providing proof of identity, to Princesses et Héros SAS, 1 rue Andrieux in Paris (75008) FRANCE.

​Updated Privacy Policy
Our privacy policy was updated on 04/20/2022

contact us
If you have a question about our privacy policy, you can contact us at

Privacy Policy

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